It is ALWAYS amazing. I've been coming here for 4 years! Everyone is always so friendly and nice! They try to get you in and out as fast as possible at your convenience!
Went here to have my 2015 focus transmission serviced for a recall and Nick and staff went out of their way to make us feel at home. He explained the issue with our transmission and had it fixed in a timely manner. I recommend Krauss Family Ford to everyone.
What ever it takes to make you happy. They are more than willing to make it happen! Ask for Zack Krauss. Friendly young fella that works hard and has great hair.
I'm super happy with my 2007 jeep wrangler unlimited rubicon! Mark Gibson is a great sales consultant, and he and his managers were reasonable and courteous. They offer a great vehicle at a fair price!!
Aubrey and his team at Krause really went out of their way to provide an exceptional customer experience. I am a busy dad with two kids and I was never in the showroom for more than 1 hour! They offered meaningful incentives and helped me meet my budget. And I love that I can call him anytime if Read More...
Last night I went to Krause Family Ford and Pete Gay help me purchase a used pickup and he was wonderful. He help me through the processes with care and made me feel good about the " Sales Men" experience. Once every thing was over and done with he got in the truck with me and showed me how to work everything in there. He even preset my radio stations to the ones I like. Kiddos to Pete.
We went in looking for a new truck something with 4 doors and 4 wheel drive. We were looking at new and ended up buying used because they had a truck on the lot that was exactly what I wanted with some additives. I dealt with Colleen on this purchase and on the purchase of my wife's 2013 Edge. She was very hepful and fantastic to work with. Shaun one of the managers he is also awesome to work with. Both full of great positive energy, not pushy at all just fantastic people. We had some issues with the financial department, and I know they are busy but buying a new vechicle is a big purchase so I in the future I hope they have a little more patience with customers. I bought a 2011 Ford F150 FX4 and love it!! Thanks to everyone at Cherokee Ford of Woodstock for all your help and hard work!!
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