Aubrea did an outstanding job of helping me and my husband find the right first car for our son! He listened carefully to what we were looking for and found three good options within our budget for James to test drive. Having great choices that met our criteria and a smooth purchasing experience made finding a car for our son a happy, fun event. I will definitely call Aubrea again the next time we're in the market for a car.
These guys are awesome. I always shop around for service on my car, and the deals at Krause Family Ford are always competitive. And they go above and beyond...very friendly and anything I ask them to do is taken care of in full. I will always take my Ford to them for service! They are great!
Update on my experience. The salesman called us the next day. The first deal fell through and the truck was again available. I renegotiated a price and bought the truck at better price than what was originally discussed. I am happy with this deal, although I would have preferred it to have taken place the first time we sat down to negotiate.
Service is top notch
Aubrey did a wonderful job in my car buying experience. I had given up on purchasing a new car because of a high APR given by two different banks and Aubrey and the Krause Family Ford team was able to beat the competition by 5%. Aubrey was very flexible with my schedule went I had to cancel our first appointment and was able to get me in the next morning. He showed me every car I wanted and let me take as many test drives as I wanted. I loved the experience and lack of pressure to buy. Ended up with a wonderful Fusion and when I went to check out, found out they were able to even lower the APR by another .25%. Will be going back in a few years when my wife needs a new car.
I appreciate the knowledge and time taken by Aubrey to explain all of my options for buying a car. I also appreciate the responsiveness by him when responding to my messages.
We seen Aubrea and he was very helpful in the selection of our Ford Edge. I have owned an Edge for 10 yrs but was looking at a Taurus. During the process of looking at Taurus' Aubrea realized that I would not be happy unless I bought another Edge. When he suggested an Edge I said they are too expensive, but he showed me a Certified 2015 Edge at a price I could afford. When I saw it and drove it I knew that was the vehicle for us. Very happy with the deal and with Aubrae's knowledge and no pressure sale talk. If you want a Ford you MUST see Aubrae at Krause Family Ford in Woodstock, Ga.
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